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Manager, Executive Support
Lead high-touch IT support for executives at Marriott. Coach a specialized team, resolve advanced issues, and ensure seamless technology. Top-tier benefits, growth, and hybrid flexibility.
The Manager, Executive Support at Marriott offers a unique chance to be a leader in IT while providing dedicated technical assistance at the highest level. This full-time role includes hybrid and remote options along with a comprehensive benefits package that covers health, dental, vision, life insurance, paid parental leave, retirement plans, and hotel discounts. The position does not specifically list a salary but emphasizes a robust compensation structure and various incentives.
Role Overview: What to Expect Day to Day
In this critical role, you’ll directly support C-suite executives by troubleshooting technology issues, acting as the main escalation point, and ensuring confidentiality. You will lead a team of executive technicians, handle staff training and development, oversee IT operations, and use data for process improvement. Maintaining availability for urgent, after-hours support is expected to meet executive needs. Acting as the vital bridge between stakeholders and IT, your communication, discretion, and technical expertise will be essential.
Key Pros of the Position
This position stands out due to its high touch with executive leadership and its hybrid work options, offering flexibility. Marriott’s strong benefits and retirement plans add significant value. It’s also designed for professionals who thrive on innovation and operational excellence, providing opportunities for both personal and professional growth.
Potential Cons to Consider
On the flip side, the job can be highly demanding with after-hours and urgent requests. The expectation for rapid, discreet resolution of technical issues means occasional stress and a need for constant availability. Some may find this challenging if they prefer strict work-life separation.
Final Verdict: Is This the Right Fit for You?
For technology leaders eager for visibility, autonomy, and a pivotal seat supporting major company decisions, the Manager, Executive Support role at Marriott is compelling. The well-rounded benefits, hybrid setup, and scope for growth make it attractive for skilled IT professionals ready for the next challenge.
